Friday, June 24, 2011

Benefits of a Medical Answering Service

The patients that trust your medical practice often need care after your office closes. The answering machine has served a valid purpose for several years, but it can never take the place of a live person, especially if your patients are scared or stressed. Nothing is as reassuring as reaching a live person to handle their healthcare needs at any time of day or night. Your first inclination may be to hire extra staff to cover your phone calls throughout the night, but this could bring up a great deal more problems than solutions. Bringing in more staff members to answer your phones means that you will need to worry about the money needed for salaries and benefits. There will be scheduling problems to attend to, as well as

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